Jay Narendra Kotak on the Evolution of Digital Banking in India
The evolution of digital banking in India has been one of the most transformative journeys in the country’s financial history. Jay Narendra Kotak emphasizes that the shift from traditional banking to digital-first banking solutions has revolutionized how customers interact with money. From online transactions to UPI payments, mobile banking, and AI-driven financial services , India has emerged as a global leader in digital finance adoption . According to Jay Narendra Kotak DIN , digital banking is not just about convenience but also about financial inclusion. By leveraging technology, data analytics, and fintech platforms , millions of people across urban and rural areas have gained access to safe and reliable banking services. Jay Kotak’s perspective highlights that this growth is bridging gaps, empowering small businesses, and enabling faster credit access. Looking ahead, Jay Kotak’s vision for the evolution of digital banking in India is centered on security, innov...